12 June 2008

Review of Grecery Shopping at Online Supermarkets

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Online shopping site reviews


TESCO.COM

Website: The Tesco.com website is very simple to use with a nice layout, the search facility works very well. 9/10
Grocery Price: Some good BOGOF deals and the groceries were a reasonable price 8/10
Delivery Price: Tesco.com delivery price varies depending on how soon you want the groceries, usually around the £5 mark 7/10
Available Discounts: Not so good as they used to be but still the best in my view especially when getting extra clubcard points which can be converted to Tesco Deals. 9/10
Produce: Produce usually quite fresh, some occasions when sell by date was quite close 6/10
Customer Service: I’ve never had any problems 8/10
Replacements: There are usually a couple of replacements with each order, sometimes not exactly what I’d of chosen but it’s no big deal 7/10

Total Score for Grocery shopping at Tesco.com = 54/70

SAINSBURYS.COM

Website: The Sainsburys website is sometimes slow and doesn’t always refresh, of late the site has been taken down for a short while because of technical problems 5/10
Grocery Price: A little pricier than Tesco/Asda but not by too much 7/10
Delivery Price: Varies depening on the day but generally around £5 or so 7/10
Sainsburys Discounts: Not many discounts available, a quick search now only reveals a couple 3/10
Produce: Sainsburys produce is generally good quality, items appeared fresh and had long sell by dates 8/10
Customer Service: Not great, had a few problems with them in the past, groceries appearing too early/late etc 6/10
Replacements: Ok, but sometimes if you have bought something on a deal e.g. Buy one box of beers and get another free, if those beers are not available they replace with others not on a deal and you get charged for two boxes 4/10

Total Score for Grocery shopping at Sainsburys.com = 40/70

OCADO.COM

Website: Good website and easy to navigate and very easy to use 8/10
Grocery Price: Can be quite pricey but you get what you pay for 7/10
Delivery Price: Varies depending on the day but generally around £5 or so 7/10
Ocado Discounts: There are a few discounts available, they are quite regular with sending out £10 off vouchers 8/10
Produce: Some Ocado items had a short life span date, I believe others have this problem also. 5/10
Customer Service: Polite drivers, colour coded bags, text reminders 8/10
Replacements: I’ve ordered a few times with Ocado and not had a replacement item yet! 10/10

Total Score for Grocery shopping at Sainsburys.com = 53/70

ASDA.CO.UK

Website: Not the greatest website but easy enough to navigate around 7/10
Grocery Price: Asda is known for being quite cheap! 7/10
Delivery Price: Varies depending on the day but generally around £5 or so 7/10
Ocado Discounts: There are a few discounts available, but not as many as Tesco 6/10
Produce: Good organic produce selection, life span usually reasonable. 7/10
Customer Service: Asda customer service is known to be not so good, some occasions of deliveries not arriving and items missing 4/10
Replacements: Usually have a couple of them but if they give you a substitute that costs more they reduce the price 8/10

Total Score for Grocery shopping at Asda.co.uk = 46/70